Common Questions

Yes. Drive it over, we look at it, you get a written estimate and you owe us nothing. No appointment needed for an estimate, though calling first means somebody is expecting you.

We work with all of them. Bring us the claim number and we handle the adjuster, the photos and the supplement from there. You are not required to use a shop on your insurer’s list.

No. Plenty of our work is paid out of pocket. Tell us that up front and we will show you where the money actually goes and what can wait.

Sí — completamente. Francisco y Ranyer atienden en español de principio a fin, y toda esta página está en español también. No es un intérprete por teléfono; es la gente que va a trabajar en su carro.

A bumper or one panel is usually days. Multi-panel work is one to three weeks. Structural damage or a backordered part takes longer, and we tell you that at drop-off instead of letting you wonder.

Call us before it gets towed somewhere. Once a car sits in a storage lot the daily fees start and they are not small. We will tell you where to have it sent.

We stand behind our work. Ask us for the specifics on your repair when you pick up — we would rather tell you exactly what is covered than print a slogan on a website.

That is exactly why we match against the panel and not just the paint code. Ten years of Florida sun moves the color. We tint to your car, not to the factory sample.

4922 N 56th St, Tampa FL 33610 — on the 56th Street corridor in East Tampa, between Hillsborough Ave and Sligh. Straight shot down 56th from Temple Terrace, straight up from Adamo.

Cars, trucks, SUVs and vans — daily drivers, work trucks and fleet vehicles. If you are not sure, send a photo and ask.

No Florida statute forces you into a specific shop. Insurers do steer — that is what a direct repair program is — and there are real conveniences to it, but it is a choice, not a requirement. And under Fla. Stat. §626.9743(3), if an insurer does specifically require a particular shop, that shop must restore your vehicle to its pre-loss performance and appearance at no additional cost to you beyond your policy terms. Bring us the paperwork and we will read it with you. If you want a lawyer’s read on your specific policy, get one — we are a body shop, not your attorney.

Under Fla. Stat. §626.9743(4), an insurer may not require replacement parts that are not at least equivalent in kind and quality to what was on the car before the loss, in fit, appearance and performance. And under Fla. Stat. §501.33, if aftermarket crash parts are used, the written estimate has to identify each one and carry a specific disclosure notice. You are entitled to know what is going on your car.

No — and this is the single most common misunderstanding we hear. Florida PIP is medical coverage. Property Damage Liability pays for damage you cause to someone else. Your own car’s damage is paid by optional Collision coverage, or by the at-fault driver’s Property Damage Liability if you were not at fault.

A supplement is an updated estimate written after the car is taken apart and hidden damage is found. It is normal on real collision work. We photograph and document it and submit it to your adjuster for approval before additional work begins.

You do, to the shop, as part of the repair — that is how the policy is written. Be careful with any shop that offers to make your deductible disappear; that is not a discount, and it creates a paperwork problem you do not want your name on.